Company History

Appliance Parts Direct 's - Company History

Appliance Parts Direct 's (APD) on-line distribution service was established in 2004. Having worked with some of the world’s largest appliance manufacturers for over 25 years, we found that consumers were becoming increasingly more dissatisfied with high charges and the poor level of service provided.

This added to the trend that most appliance retailers were viewing spare parts as a totally separate department within the appliance business, and having been approached by several appliance dealers to set up such a service, after careful consideration, Appliance Parts Direct became a reality.

The helpful staff at Appliance Parts Direct are delighted with the reaction to the new venture. Not only do they source spare parts and accessories for most popular brands, but they provide Helpful Hints and Repair Tips should the customer have difficulty in fitting the component.

Appliance Parts Direct carry a large range of parts ex. Stock, most are delivered within 3-5 days - usually delivered well inside this time frame. Parts, which are out of stock, take a little longer to dispatch.

Already Appliance Parts Direct is experiencing quite a lot of repeat sales from existing happy customers, who are recommending us to their friends and families.

Sean and his staff derive great pleasure from this loyalty and would welcome any suggestions you might have to further improve their service to you.

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