My Washing Machine will not empty water

There are quite a number of reasons why a washing machine won’t empty, the main problems are, blocked drain filter, blocked internal hoses, or, faulty drain pump. The first thing to do is drain the washing machine manually.

Unhook the drain hose from the wall outlet pipe & lower into a bucket/basin. Lift the hose to stop the flow of water. Allow for several basins of water. If your machine is plumbed directly into the sink U bend, you need to unscrew it from the sink fitting & lower into a bucket/basin.

If only a trickle of water flows out, then the blockage is most likely in the sump hose or drain filter. Something large like a sock more than likely caught in the sump hose. You may need to call an engineer. While the machine hose is disconnected from the sink U bend, any water in the sink will probably pour out through this opening & flood the cabinet until you re-attach the hose. Now, you can check the machine itself for internal blockages. First of all, check (a) the drain filter (if accessible), & (b) the sump hose (drum pump) for items caught on the inside, & (c) finally the ridged outlet hose itself. If all these parts are clear, this leaves the pump as the most likely reason for not emptying.

As most modern machines have pumps which are not repairable, you will need to replace the pump .

Products related to this article:

7688 - Pump 11706 - Sump Hose WM1058 - Pump Filter

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